Effective Date: January 1, 2026
Last Updated: August 7, 2026

This Shipping & Returns Policy applies to purchases made through https://fatalracing.com/.

FATAL Racing is a brand operated by FATAL Army LLC (“FATAL Racing,” “we,” “our,” or “us”).

We want every FATAL Racing customer to have a smooth experience from checkout to delivery. The following policy explains how orders are processed, shipped, returned, exchanged, and refunded.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during:

• Product launches
• Sales and promotional periods
• Holidays
• High-volume periods
• Pre-orders or limited releases

Business days do not include weekends or U.S. federal holidays.

Once an order has entered fulfillment, we may not be able to modify or cancel it.

2. Shipping

Available shipping options and applicable shipping charges will be displayed during checkout.

Shipping costs may vary based on:

• Delivery location
• Package size and weight
• Selected shipping method
• Product type
• Carrier rates

Estimated delivery times provided during checkout are estimates only and are not guaranteed delivery dates.

3. Tracking Information

When tracking is available, customers will receive shipping confirmation and tracking information after the order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipment confirmation.

Once a package has been transferred to the shipping carrier, delivery timing may be affected by circumstances outside FATAL Racing’s control.

4. Shipping Delays

FATAL Racing is not responsible for carrier delays caused by circumstances outside our reasonable control, including:

• Severe weather
• Transportation disruptions
• Carrier delays
• Customs processing
• Natural disasters
• Holiday volume
• Labor disruptions
• Incorrect or incomplete delivery information

If your shipment appears significantly delayed, please contact us and we will assist where reasonably possible.

5. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you discover an address error, contact us immediately.

We cannot guarantee that an address can be changed once an order has entered fulfillment or has been shipped.

Additional shipping charges resulting from an incorrect or incomplete customer-provided address may be the responsibility of the customer.

6. Lost, Missing, or Stolen Packages

If tracking shows that your package has not been delivered within the expected delivery period, please contact us.

We may assist with carrier inquiries or claims where appropriate.

If tracking indicates that a package has been successfully delivered but you cannot locate it, please first:

• Check around the delivery location
• Check with household members
• Check with neighbors where appropriate
• Contact the shipping carrier

FATAL Racing is not automatically responsible for packages lost or stolen after confirmed delivery, but we will make reasonable efforts to assist customers in resolving delivery issues.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains the wrong item, please contact us as soon as possible and preferably within 7 days of delivery.

Please include:

• Your order number
• A description of the problem
• Photographs showing the product and issue
• Photographs of damaged packaging where applicable

Once reviewed, we may provide a replacement, refund, store credit, or other appropriate resolution.

FATAL Racing will cover reasonable return shipping costs when a return is required because we shipped an incorrect item or a product arrived defective or materially damaged.

RETURNS

8. 30-Day Return Policy

We accept eligible returns requested within 30 days of delivery.

To qualify for a return, merchandise must generally be:

• Unused
• Unworn
• Unwashed
• Undamaged
• Free from odors, stains, pet hair, or other signs of use
• In substantially original condition
• Accompanied by original tags where applicable

FATAL Racing reserves the right to reject returns that do not meet these requirements.

9. Apparel Returns

Apparel may be returned within the applicable return period provided it has not been worn beyond what is reasonably necessary to evaluate fit and has not been washed, altered, damaged, or otherwise used.

We strongly recommend reviewing available sizing information before purchasing.

10. Racing Gear Returns

Racing Gear must be returned unused and in original condition.

Products showing evidence of use, wear, installation, racing activity, track use, impact, contamination, modification, or damage may not qualify for return.

For hygiene and safety reasons, certain products may have additional return restrictions.

Any product-specific return restrictions will be identified on the applicable product page where appropriate.

11. Non-Returnable Items

Unless required otherwise by applicable law, the following may be excluded from returns:

• Customized products
• Personalized merchandise
• Final-sale products
• Gift cards
• Used merchandise
• Washed or altered apparel
• Products damaged after delivery
• Items missing significant original components
• Certain hygiene-sensitive products once opened or used

Products marked Final Sale cannot be returned or exchanged unless defective or otherwise required by law.

12. How to Request a Return

Before sending a product back, please contact FATAL Racing at:

Email: [INSERT FATAL RACING EMAIL]

Include:

• Your name
• Order number
• Product you wish to return
• Reason for the return

Please do not send merchandise back without first receiving return instructions.

Returns sent to an unauthorized address may delay or prevent processing.

13. Return Shipping

Unless the product arrived defective, damaged, or incorrect due to an error by FATAL Racing, customers are generally responsible for return shipping costs.

We recommend using a trackable shipping method when returning merchandise.

FATAL Racing is not responsible for customer return packages that are lost in transit before reaching the designated return location.

Original shipping charges are generally non-refundable unless required by law or the return results from an error by FATAL Racing.

EXCHANGES

14. Exchanges

If you need a different size or color, please contact us to determine whether an exchange is available.

Exchanges are subject to product availability.

Because certain FATAL Racing products, sizes, colors, or limited releases may sell out, we cannot guarantee that a replacement product will be available.

If an exchange cannot be completed, we may process an eligible return and refund instead.

REFUNDS

15. Refund Processing

Once a returned product is received and inspected, we will notify you regarding the status of your return.

Approved refunds will generally be issued to the original payment method.

Please allow approximately 5–10 business days after a refund is processed for the transaction to appear, depending on your bank, card issuer, or payment provider.

FATAL Racing does not control processing times imposed by financial institutions.

16. Partial Refunds

A partial refund or reduction may be applied where permitted by law if returned merchandise:

• Shows signs of use
• Is damaged after delivery
• Is missing components
• Is returned in materially different condition
• Requires remediation because of customer handling

Where an item no longer qualifies for return, a refund may be refused.

17. Order Cancellations

If you need to cancel an order, contact us as quickly as possible.

We will attempt to accommodate cancellation requests, but we cannot guarantee cancellation once an order has entered fulfillment.

If the order has already shipped, the applicable return process will normally apply.

18. International Orders

Where international shipping is offered, customers may be responsible for applicable:

• Import duties
• Customs charges
• Taxes
• Brokerage fees
• Other government-imposed charges

These charges are generally not included in FATAL Racing product prices or shipping charges unless expressly stated during checkout.

International delivery times may also be affected by customs processing.

19. Promotions and Sale Items

Unless specifically marked Final Sale, promotional or discounted products remain subject to this policy.

Refunds for returned promotional products will be based on the actual amount paid, not the original retail price.

If a promotion required the purchase of multiple products, returning part of the qualifying purchase may affect the amount eligible for refund.

20. Product Colors and Appearance

We make reasonable efforts to represent product colors and appearance accurately.

However, differences in screens, monitors, lighting, photography, digital mockups, manufacturing, and materials may result in minor variations.

Minor variations that do not materially affect the product’s function or overall design are not generally considered defects.

21. Customer Responsibility

Customers are responsible for reviewing:

• Product descriptions
• Available sizing information
• Product-specific restrictions
• Shipping information
• Order quantities
• Colors and options selected

before completing a purchase.

22. Consumer Rights

Nothing in this Shipping & Returns Policy is intended to limit or exclude rights that consumers may have under applicable law and that cannot legally be waived.

Where applicable law provides greater rights than those described in this policy, the applicable legal requirements will control.

23. Changes to This Policy

FATAL Racing may update this Shipping & Returns Policy periodically to reflect changes in:

• Shipping providers
• Fulfillment procedures
• Product offerings
• Return procedures
• Business operations
• Applicable law

When changes are made, the Last Updated date at the top of this page will be revised.

The policy applicable to a purchase will generally be the version in effect when the order was placed, subject to applicable law.

24. Contact Us

If you have questions about shipping, an order, return, exchange, or refund, please contact:

FATAL Racing is owned and operated by FATAL Army LLC. 
12150 Shiloh Rd, Ste 120
Dallas, Texas 75228
United States

Email: [INSERT FATAL RACING EMAIL]
Website: https://fatalracing.com/